Store Policies
Processing & Shipping
Please allow 3–10 business days for order processing before shipment. Because many items are handmade, packaged intentionally, or created in small batches, processing times may vary during launches or high-volume periods. I am also a mother, please understand some processing days may be more difficult than others. Thank you!
Once your order has shipped, you will receive tracking information via email.
We are not responsible for:
• delayed carrier shipments
• lost or stolen packages marked as delivered
• incorrect addresses entered at checkout
Please double-check your shipping information before placing your order.
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Returns & Exchanges
Due to the intimate and handmade nature of our products, all sales are final.
We do not accept returns or exchanges on:
• herbal products
• journals
• digital products
• custom artwork
• consultation services
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at aurorinastouch@gmail.com
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Digital Products
All digital products, including e-books and downloadable content, are for personal use only and may not be redistributed, resold, copied, or shared.
Due to the nature of digital items, all digital sales are final.
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Creative Consultations
Consultation sessions are non-refundable once booked.
If you need to reschedule, please provide at least 24 hours notice.
Missed appointments without notice may require a new booking fee.
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Herbal Product Disclaimer
Our herbal products are crafted for ritual, wellness, and lifestyle purposes and are not intended to diagnose, treat, cure, or prevent any disease.
Please consult a healthcare professional before using herbal products if you are pregnant, nursing, taking medications, or have medical concerns.
USE RESPONSIBLY AND MINDFULLY ‼️
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Intellectual Property
All artwork, branding, written content, product concepts, and creative materials belong to SYDNEYMYRINA and may not be copied, reproduced, or used without written permission.